Introduction
WeQual Global Ltd (“WeQual,” “we,” or “us”) operates this website. We are registered in England and Wales (Company No. 12564670) with our main office at Crown House, 27 Old Gloucester Street, London WC1N 3AX. Our VAT number is 349880450.
WeQual Global Ltd is registered with the ICO under registration number ZB400381.
If you need to contact us, please email us at info@wequal.com.
1. Important Information
Purpose of This Privacy Policy
This policy explains how WeQual collects and processes your personal data when you use our website. This site is not intended for children, and we do not knowingly collect data from children.
Please read this policy along with any other privacy notices we provide, so you fully understand how and why we use your data. This policy adds to other notices and doesn’t override them.
2. Who We Are
WeQual is the data controller, meaning we’re responsible for your personal data. We’ve appointed a Data Protection Officer (DPO) to oversee questions about this policy. If you have any questions or want to exercise your rights, please contact our DPO:
Name: Mark Bateman
Email: info@wequal.com
Address: Crown House, 27 Old Gloucester Street, London WC1N 3AX
You also have the right to file a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk, but we would appreciate the chance to address your concerns first, so please reach out to us directly.
Changes to This Policy
We regularly review and update our privacy policy. This version was last updated on December 12, 2025.
Please inform us if your personal data changes during your relationship with us so we can keep our records accurate.
Third-Party Links
Our website may contain links to third-party websites, plug-ins, and applications. If you click on those links, third parties may collect your data. We don’t control these sites and recommend reading their privacy policies.
3. The Data We Collect About You
Types of Data
We also collect Aggregated Data (like statistical data), which doesn’t identify you directly. However, if we combine it with your personal data, we treat it as personal data.
We do not collect Special Categories of Personal Data (like race, religion, or health information), so please do not provide this to us.
4. How We Collect Your Data
We collect data through:
5. How We Use Your Data
We only process your personal data when we have a lawful basis under the UK General Data Protection Regulation (UK GDPR). The table below explains the main purposes for which we use your information and the corresponding lawful basis.
Purpose | Lawful Basis for Processing | Examples |
To deliver our services and manage our relationship with you | Performance of a contract | Registering you as a participant, providing program access, managing payments, responding to enquiries. |
To comply with our legal and regulatory obligations | Legal obligation | Keeping business or financial records, reporting to regulators, responding to lawful requests from authorities. |
To operate, improve, and protect our business | Legitimate interests (balanced against your rights and freedoms) | Improving our website and services, analysing engagement to enhance program quality, communicating with participants about similar services, ensuring network and information security. |
To send you promotional/ marketing communications (where you have not opted out) | Legitimate interests or consent (where required) | Sending company updates, offers, invites about WeQual products, services, or events. |
To use cookies and analytics tools on our website | Consent (via cookie banner) | Understanding how visitors use our site to improve user experience. |
Legitimate Interest Assessment:
Where we rely on legitimate interests, we always consider the balance between our interests and your rights. We only use your data in ways that you would reasonably expect and that do not materially impact your privacy.
Marketing
We may use your data to determine what products or services might interest you. You’ll receive marketing communications from us if you haven’t opted out. We’ll get your consent before sharing your data with third parties for marketing purposes, and you can opt out at any time.
Change of Purpose
We will only use your data for the purposes we collected it unless we reasonably consider we need to use it for another reason that’s compatible with the original purpose. If we need to use your data for an unrelated purpose, we will notify you and explain the legal basis.
6. Sharing Your Data
We may share your personal data with:
We ensure all third parties respect your data’s security and treat it according to the law.
7. Data Security and Retention
We’ve put in place security measures to prevent unauthorized access to your data. We’ll only retain your data as long as necessary to fulfil the purposes for which we collected it, including legal, regulatory, and reporting requirements.
In some cases, you can ask us to delete your data. We may also anonymize your data for research or statistical purposes, in which case we may use it indefinitely without further notice to you.
8. Your Legal Rights
You have several rights regarding your personal data, including:
If you wish to exercise any of these rights, please contact us at info@wequal.com.
We don’t charge a fee to access your data, but we may charge if your request is unfounded or excessive. We aim to respond to all legitimate requests within one month.
9. Glossary
Legal Obligation: Processing your data when required by law.
Legitimate Interest: Processing your data for our business interests, balanced against your rights.
Performance of Contract: Processing your data to fulfil our contract with you.
External Third Parties: Includes service providers, professional advisors, regulators, and other entities listed above.
Automated Decision-Making: WeQual does not use automated decision-making or profiling that produces legal or similarly significant effects.
If this changes, we will update this notice and inform affected individuals.