WeQual Membership Data Privacy Policy

Introduction 

WeQual Global Ltd (“WeQual,” “we,” or “us”) operates this website. We are registered in England and Wales (Company No. 12564670) with our main office at Crown House, 27 Old Gloucester Street, London WC1N 3AX. Our VAT number is 349880450. 

If you need to contact us, please email us at info@wequal.com. 

1. Important Information

Purpose of This Privacy Policy 

This policy explains how WeQual collects and processes your personal data when you use our website. This site is not intended for children, and we do not knowingly collect data from children. 

Please read this policy along with any other privacy notices we provide, so you fully understand how and why we use your data. This policy adds to other notices and doesn’t override them. 

Who We Are 

WeQual is the data controller, meaning we’re responsible for your personal data. We’ve appointed a Data Protection Officer (DPO) to oversee questions about this policy. If you have any questions or want to exercise your rights, please contact our DPO: 

Name: Suzie Thompson

Email: suzie.thompson@wequal.com  

Address: Crown House, 27 Old Gloucester Street, London WC1N 3AX 

You also have the right to file a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk, but we would appreciate the chance to address your concerns first, so please reach out to us directly.

Changes to This Policy 

We regularly review and update our privacy policy. This version was last updated on August 15, 2024. 

Please inform us if your personal data changes during your relationship with us so we can keep our records accurate. 

Third-Party Links 

Our website may contain links to third-party websites, plug-ins, and applications. If you click on those links, third parties may collect your data. We don’t control these sites and recommend reading their privacy policies.

4. The Data We Collect About You

Types of Data 

  • Identity Data: Includes your first and last name. 
  • Contact Data: Includes your email address. 
  • Technical Data: Includes your IP address, login data, browser type, time zone, and device information. 
  • Career Inventory Data: Includes answers to career inventory questions. We don’t share your personal answers with your employer. 
  • Feedback Data: Includes feedback you provide on our services. 
  • Usage Data: Includes information about how you use our website. 
  • Marketing and Communications Data: Includes your preferences for receiving marketing materials. 

We also collect Aggregated Data (like statistical data), which doesn’t identify you directly. However, if we combine it with your personal data, we treat it as personal data. 

We do not collect Special Categories of Personal Data (like race, religion, or health information), so please do not provide this to us.

4. How We Collect Your Data

We collect data through: 

  • From Your Employer: Where your employer is purchasing the service, they may provide us with personal data about you, such as your name, email address, job title, and location. This data helps us deliver the services they have arranged for you. 
  • Direct Interactions: When you fill out forms or contact us by mail, phone, or email. 
  • Automated Technologies: As you interact with our website, we automatically collect Technical Data using cookies and similar technologies. 
  • Third Parties: We may receive personal data from third-party services like analytics providers or publicly available sources.

5. How We Use Your Data

We will only use your personal data when legally allowed, such as: 

  • To Perform a Contract: For example, to register you as a customer or manage our relationship with you. 
  • For Legitimate Interests: To improve our website and services, provided this doesn’t override your rights. 
  • To Comply with Legal Obligations: Such as meeting regulatory requirements. 

Marketing 

We may use your data to determine what products or services might interest you. You’ll receive marketing communications from us if you haven’t opted out. We’ll get your consent before sharing your data with third parties for marketing purposes, and you can opt out at any time. 

Change of Purpose 

We will only use your data for the purposes we collected it unless we reasonably consider we need to use it for another reason that’s compatible with the original purpose. If we need to use your data for an unrelated purpose, we will notify you and explain the legal basis.

6. Sharing Your Data

We may share your personal data with: 

  • External Third Parties: Such as service providers, professional advisors, and regulators. 
  • New Business Owners: If we merge, sell, or restructure our business, the new owners may use your data in the same way as outlined in this policy. 

We ensure all third parties respect your data’s security and treat it according to the law.

7. Data Security and Retention

We’ve put in place security measures to prevent unauthorized access to your data. We’ll only retain your data as long as necessary to fulfil the purposes for which we collected it, including legal, regulatory, and reporting requirements. 

In some cases, you can ask us to delete your data. We may also anonymize your data for research or statistical purposes, in which case we may use it indefinitely without further notice to you.

8. Your Legal Rights

You have several rights regarding your personal data, including: 

  • Access: Request a copy of your data. 
  • Correction: Ask us to correct inaccurate data. 
  • Erasure: Request deletion of your data where there’s no good reason for us to keep it. 
  • Object: Object to processing your data if it affects your rights. 
  • Restriction: Request a pause in processing your data in certain scenarios. 
  • Transfer: Request transfer of your data to you or a third party. 
  • Withdraw Consent: Withdraw your consent at any time where we’re relying on it to process your data. 

If you wish to exercise any of these rights, please contact us at info@wequal.com. 

We don’t charge a fee to access your data, but we may charge if your request is unfounded or excessive. We aim to respond to all legitimate requests within one month.

9. Glossary

Legal Obligation: Processing your data when required by law. 

Legitimate Interest: Processing your data for our business interests, balanced against your rights. 

Performance of Contract: Processing your data to fulfil our contract with you. 

External Third Parties: Includes service providers, professional advisors, regulators, and other entities listed above.

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