Name: Difficult Conversations Matter (EMEA)
Start: 2026-05-21T10:00:00+01:00
End: 2026-05-21T23:00:00+01:00

EMEA

WeQual Community: Difficult Conversations Matter

Difficult conversations are part of leadership. The way you handle them shapes trust, alignment, and your long‑term influence.

This session brings Rising Leaders and WeQual Executives together to explore what really improves outcomes from challenging conversations.

Through structured, small‑group reflection, you’ll unpack real experiences, analyse what leads to escalation, and strengthen your approach with insight from peers and senior leaders.

This is a practical, collaborative forum designed to build clarity, confidence, and connection. You’ll leave with a sharper understanding of how to navigate your next difficult conversation.

Key takeaways:

Pressure‑test your approach with senior insight
Gain candid executive perspective
Reflect with an analytical, growth‑focused lens
Expand your WeQual network
Strengthen meaningful cross‑level relationships

Emma Hicks

WeQual

SVP, Product & Learning

Emma is an experienced strategic leader specializing in professional development at
C-suite and senior management levels. With over 20 years’ experience across global sectors, she brings deep expertise in leadership education and a genuine passion for continuous professional growth.

A Fellow and Advisory Board Member of the Learning and Performance Institute (LPI), Emma also holds certifications from the Institute of Directors (IoD) and the Association for Talent Development (ATD) and previously served on the Education Committee of the European Confederation of Directors Associations (ecoDa).

Before joining WeQual, Emma spent nearly a decade with the IoD, shaping the strategic direction of its global executive programs, including the prestigious Chartered Director qualification. She later joined HR technology company Connectr, first as interim COO and then as Chief Commercial Officer, leading its mission to build more inclusive leadership pipelines.

Earlier in her career, Emma held senior roles with Reed Learning, designing and delivering internationally recognized qualifications for more than 100 corporate and academic partners.

At WeQual, Emma leads the global membership and program function. Creating communities where senior leaders connect, reflect, and develop through shared experience. Her work aligns with her core purpose: Helping individuals achieve their career goals and enabling organizations to succeed through inclusive, effective leadership.

Outside of work, Emma has a young family — Joshua (10), Jasmine (7), and Monty the cockapoo (3) — who keep her active, grounded, and grateful.